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Elements and Performance Criteria

  1. Engage in complex verbal communication
  2. Read complex text
  3. Prepare written information for a range of audiences and applications

Required Skills

Required skills

Ability to

analyse written information from a variety of sources to assist with decisionmaking process

convey information which may be complex or technical or involve a change to a familiar process to people who may not have a technical background

convey workplace information such as work instructions in a way that facilitates learning by others

demonstrate conflictresolution techniques

demonstrate participative problemsolving techniques to resolve workplace problems

demonstrate techniques to check that information has been understood

explain and demonstrate communication styles relevant to conveying information to employees from a range of social cultural and ethnic backgrounds

identify and observe Occupational Health and Safety OHampS requirements where applicable

identify and observe regulatory and workplace requirements where relevant

locate and extract relevant information from technical documentation

prepare reports in a range of formats and language styles suitable for the audience

resolve or progress issues in complex andor hostile environments

select and organise relevant routine information to

clarify or explain issues or problems

offer suggestions for improvement

provide opinions

use facilitation skills to ensure participation from all group members

utilise available information and communications technology to facilitate communication

Required knowledge

Knowledge of

purpose of feedback and forms of feedback suitable for the workplace

purpose of reports and other documentation used in the work area

roles and expectations of customers suppliers and participants in the work process

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

The meat industry has specific and clear requirements for evidence A minimum of three forms of evidence is required to demonstrate competency in the meat industry This is specifically designed to provide evidence that covers the demonstration in the workplace of all aspects of competency over time

These requirements are in addition to the requirements for valid current authentic and sufficient evidence

Three forms of evidence means three different kinds of evidence not three pieces of the same kind In practice it will mean that most of the unit is covered twice This increases the legitimacy of the evidence

All assessment must be conducted against Australian meat industry standards and regulations

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Competency needs to be demonstrated while exercising suitable levels of authority in the workplace

Context of and specific resources for assessment

Assessment must include demonstration of competency in the workplace under normal working conditions

Method of assessment

Recommended methods of assessment include

assignments

quiz of underpinning knowledge

simulation

workplace demonstration

workplace project

workplace referee or thirdparty report of performance over time

Assessment practices should take into account any relevant language or cultural issues related to Aboriginality or Torres Strait Islander gender or language backgrounds other than English Language and literacy demands of the assessment task should not be higher than those of the work role

Guidance information for assessment

A current list of resources for this unit of competency is available from MINTRAC wwwmintraccomau or telephone


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Groups may be:

informal work groups or formal committees.

Negotiations may involve:

complex coordination of human and material resources and can involve both internal and external customers and suppliers.

referrals to management and/or industrial parties, where conflicts are unable to be resolved.

Problem-solving may include:

involvement and support of more senior management

discussion and resolution of issues undertaken with support from more senior management

involvement of:

owner or operator

external facilitators.

Written information may include:

graphs, charts and tables

industry publications

manuals

newsletters

notices from government and regulatory bodies

orders

procedures and instructions

relevant legislation and award provisions:

OH&S legislation

award provisions relating to conditions of employment

training

affirmative action

Equal Employment Opportunity (EEO) legislation

status reports

supplier correspondence and contracts.

Audiences for information may include:

customers

suppliers

management and/or workers.

Communication may be:

spoken

written

non-verbal and include the use of signs, signals, symbols and pictures, and require the interpretation and sensitive handling of non-verbal and visual clues and cues.

reported according to statutory and workplace requirements and may involve manual and/or electronic systems

reported and presented through:

spoken

written and supported by:

graphs

pictures

charts

tables.

OH&S requirements may include:

enterprise OH&S policies, procedures and programs

OH&S legal requirements

Personal Protective Equipment (PPE) which may include:

coats and aprons

ear plugs or muffs

eye and facial protection

head-wear

lifting assistance

mesh aprons

protective boot covers

protective hand and arm covering

protective head and hair covering

uniforms

waterproof clothing

work, safety or waterproof footwear

requirements set out in standards and codes of practice.

Regulatory requirements may include:

Export Control Act

federal, state and territory regulations regarding meat processing

hygiene and sanitation requirements

relevant Australian Standards

relevant regulations

requirements set out in AS 4696:2007 Australian Standard for Hygienic Production and Transportation of Meat and Meat Products for Human Consumption.

Workplace requirements may include:

enterprise-specific procedures

OH&S requirements

Quality Assurance (QA) requirements

Standard Operating Procedures (SOPs)

the ability to perform the task to production requirements

work instructions.

Technology may include:

information and communication technologies such as:

diaries and organisers

computerised equipment

personal computers

on-line services

telephone

fax

automated machinery

robotic equipment.